Ledger Live Login
Follow this official-style guide to access Ledger Live securely, connect your Ledger hardware, and adopt recommended safeguards so you can manage assets with confidence.
Overview
Ledger Live Login is the authentication flow used to open Ledger Live Desktop or Mobile and interact with your Ledger device. The application is designed so authentication happens locally and every sensitive action requires verification on your hardware wallet. This guide explains the recommended steps and best practices for a secure login experience.
Who this applies to
Beginner and advanced users who use Ledger hardware wallets to manage cryptocurrencies via Ledger Live Desktop or Ledger Live Mobile.
Prerequisites Before You Log In
- Have your Ledger device (Nano X, Nano S Plus or compatible) fully charged and the USB cable at hand.
- Install the latest Ledger Live application for desktop or mobile (use the verified source you trust).
- Know your device PIN and ensure your 24-word recovery phrase is backed up offline — never store it digitally.
Important security note
Always confirm you are running the Ledger Live app on a trusted device and never enter your recovery phrase into any website, app, or chat. Ledger support will never request your full recovery phrase.
Step-by-Step Login Flow
Open Ledger Live
Launch the Ledger Live application on your desktop or mobile device. The app loads locally and displays the main dashboard or the welcome screen if this is the first run.
Connect your Ledger device
Connect the hardware wallet using the supplied cable or pair via Bluetooth on supported models. Ensure the device screen is active and not showing unexpected prompts.
Enter your device PIN
When prompted, enter your PIN directly on the hardware wallet screen. The PIN unlocks the device — it is never entered into your computer or phone keyboard for security reasons.
App and device verification
Ledger Live performs an integrity check to verify your device's firmware and the app connection. If any verification fails, follow the on-screen guidance rather than proceeding.
Access accounts
Once verified and unlocked, Ledger Live displays your accounts and balances. Any transaction you create in the app must be manually confirmed on your device before it is signed and broadcast to the network.
Security Best Practices for Login and Ongoing Use
Protect your credentials
Use a strong, unique password for the device companion app where applicable, and enable any available additional protections such as OS-level encryption. Your wallet security rests primarily on the device PIN and the recovery phrase.
Verify every transaction
Always check the transaction address, amount and network directly on the hardware wallet screen before approving. This physical verification prevents malware from redirecting funds.
Keep firmware and app updated
Install Ledger Live updates and apply firmware updates to your device promptly. Updates include security patches and support for new assets.
Troubleshooting & Recovery
Device not detected
If Ledger Live does not detect your device: try a different USB port or cable, ensure the device is unlocked, and restart Ledger Live. If problems persist, consult support resources only from trusted channels.
Forgot PIN
If you forget your PIN you can restore your wallet on a new device using your 24-word recovery phrase. This is why secure offline backup is essential.
Frequently Asked Questions
Q: Can I log in to Ledger Live without the physical device?
No. Full access and transaction signing require the connected hardware wallet to ensure private keys remain offline.
Q: Will Ledger Live ever ask for my recovery phrase?
Never. Ledger Live and official support will not ask for your recovery phrase. If asked, treat it as a phishing attempt and stop immediately.
Q: Is logging into Ledger Live safe on public Wi-Fi?
While the app can run on public networks, avoid sensitive operations on untrusted networks. Always verify transactions on the hardware device.